When you use this web site you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at . Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
We may use your information to process your service requests, provide access to privileged areas of the website, to administer contests and competitions, personalise your visit to our site and to enable us to review, develop and improve the products, services, and special offers we provide online. We may occasionally carry out market research and send you details of services and offers that we think will be of interest to you. If you do not wish to receive such information, please ensure you e-mail with "unsubscribe" in the subject line or alternatively when we send you an e-mail, it will contain provision for you to unsubscribe.
We may provide information about you to our employees and agents in order for Imense to administer any accounts, products and services provided to you by Imense.
Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the Act). For the purpose of the Act, the data controller is Imense Limited, Salisbury House, Station Road, Cambridge, Cambridgeshire, CB1 2LA.
The Act gives you the right to access information held about you. You can obtain access to your personal information held by us by sending a cheque for 10 GBP (to cover administration costs for collating this information), made payable to "Imense Limited", to: Data Protection Officer, Imense Limited, Salisbury House, Station Road, Cambridge, Cambridgeshire, CB1 2LA.
We may create and access cookies (a piece of information which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies - we accept no responsibility or liability for the use of such third parties' cookies. If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.
All our account information is password protected. Where appropriate we use industry standard encryption to protect data transmission. All security on our websites is treated seriously and reviewed by our security and abuse team on a regular basis. We also undertake security steps, including extensive use of encryption technology, on our back end systems that store account information. If you have any further concerns about security, please email our Customer Service team at or write to our customer service team at Imense Security Team, Imense Ltd, Salisbury House, Station Rd. Cambridge, CB1 2LA.